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Fuse6

2020 Ski Doo Gauge Cluster Only Has One Trip Meter

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For anyone that ordered a new 2020 Ski Doo you may not be aware the new gauge cluster only has one trip meter, not two like we have had for years.

Unbelieveable how BRP could go to production and feel this is acceptable.

For anyone concerned contact 

brp.care@brp.com

to register your concern.

 

 
Thanks for your time and continued patience, we are sorry for the delay.
 
We have heard back from our technical support team, and the 2020 Ski-Doo XRS only has one trip meter.
 
We are sorry for any future concerns or inconveniences this may cause you. At this time, we invite you to reach out to your dealer to continue the conversation but please do not hesitate to reach back out to us if you have any further comments or concerns.
 
Kindest Regards,
 
 logo_brp_rgb50x50.pngDavid-BRPcare
 
Edited by Fuse6

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Has been going on for years.  Take items away sell it to you as a option. X sleds no more shock adjustment.  Gen 4 foot holds by them as an accessory. Wonder if they even consider customers when making the decisions no wonder 15 grand for a new sled another 1 to 2 grand to make it whole

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On 4/27/2019 at 7:32 AM, Fuse6 said:

Unbelieveable how BRP could go to production and feel this is acceptable.

It really is! Trip meter 1 was for the entire trip and trip meter 2 was how many miles since last fill up.

 

On 4/27/2019 at 8:52 AM, 800steve said:

Will be in next years accesory catalog for 129.95.

LOL, guaranteed!

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On 4/28/2019 at 8:17 PM, zeusand said:

It really is! Trip meter 1 was for the entire trip and trip meter 2 was how many miles since last fill up.

 

LOL, guaranteed!

I hear Zuesand, it seams we’ll have to log in that odometer reading before starting the trip like back in the day with analog gauges and do the math at the end of the trip.

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This is crazy.  In today's age they should be adding technology, not removing it.   It's like the compass, my 2010 Sea Doo had a compass for God's sake, like I would ever have a need for it on that.  Used to use the compass all the time on the sled back when you could get them.

The second trip meter will be a huge loss.

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BS Response.  I can assure you my dealer will not have any clue as to what goes into BRP's decision making process.

Hello Chris,

 
Thank you for reaching out.
 
We can confirm that the new 2020 Renegade X will only be equipped with a single trip meter gauge.We are very sorry if this has caused you any inconveniences and we have documented your concerns on case # 01846944.


Here at customer service, we are here to support our customers by providing any information possible or, attempting to find a solution outside of our department. In your situation, your dealer is best suited to give you the information and the detailed explanation you are looking for regarding the reasoning behind the use of a single trip meter gauge.

We appreciate you taking the time to let us know how you feel, as we like to hear from our customers how we can improve our products for the future. You feedback will be sent to the appropriate department for review and future consideration.
 


Kindest Regards.
 
logo_brp_rgb50x50.pngDavid-BRPcare

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When I snow checked my 2020 Renegade I was told with the X package I would get a 7" gauge verses the 5" on the Adrenaline.  Could there be two trip meters on the larger gauge and one on the smaller one?

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1 hour ago, smclelan said:

When I snow checked my 2020 Renegade I was told with the X package I would get a 7" gauge verses the 5" on the Adrenaline.  Could there be two trip meters on the larger gauge and one on the smaller one?

No Trip 2 on either the 5 or 7" gauge.

BRP confirmed that my XRS would only have one via email. 

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